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Change your Password before September 17th

Change your Password before September 17th

As an element of the increased security measures at AAU, we are introducing new and tightened requirements for AAU passwords. This is part of the continuing effort to watch out for the safety of AAU's data. When you have a good password, you help secure your own data and AAU's data.

Lagt online: 04.09.2020

This means that we need to ask you to change your password to meet the new requirements. Below we provide a number of methods for password change – all methods ensure that your new password meets the new tightened security requirements.


You need to change your password before September 17, 2020. After this day, you won't be able to sign in to AAU services without changing your password.

If you have changed your password after September 2nd at 12:00 you do not need to change it again. If you yet have not changed youre after september 2nd at 12:00 you must change it no later than September 17th.


We recommend that you change your password while you are on campus with access to the AAU network. Several methods for password change are available at AAU:

  • Change your password on your AAU work computer. Find instructions on our website (staff only).
  • Change your password via webmail. Log in to mail.aau.dk with your existing password and select the toothed wheel on the right side at the top of the page, then click “Options”, “General”, “My account” and finally “Change your password”.
  • Change your password with NemID. Go to www.nyadgangskode.aau.dk/new-password/ and follow the instructions.

If none of the above options works for you, please contact us at support@its.aau.dk or tel. +45 9940 2020.

How often

Your new password must be changed at least once a year.

Further information and contact

You can find more information on AAU's new password policy and find advice for passwords on our security site.

We strongly recommend that you do not use the same password for your AAU-account and other AAU services or private matters. If you need to use and remember many different passwords, we recommend that you use a "password manager".

Remember: Your password is private and should not be shared with others. AAU will never ask you to share your password, neither in support situations.

If you have any questions or need help changing your password, we are ready to help you at one of our service desks, by mail, or by phone on + 45 9940 2020.